2013年12月24日 星期二

【常見Q & A】International Order

How to Make An Order

  1. Please contact us at "SimpleSampleShoes@yahoo.com.tw" to make sure the availability of the item(s) you want to buy.
  2. If the item(s) is/are in stock and you agree to buy, please offer us your shipping address so that we can quote the international shipping and total payment amount for you.
  3. We will email you a payment request via PayPal.  
  4. Once you receive the request, please make sure the item(s), shipping address, and total payment amount on the payment request are correct.
  5. Click the "Buy Now" button to complete the purchase by either logging in to PayPal or paying with credit card.
  6. We will ship the item(s) within TWO days once we receive the payment. 

Payment Method
Currently, we use PayPal to process our online transactions for international orders, which is very easy and secure. Please shop with confidence. We accept the payment from PayPal accounts and any major credit cards.

International Shipping 
We usually ship internationally via Express Mail Service (EMS) with tracking info and insurance. UPS, Fedex or other couriers depend on request. International shipping varies; please contact us for exact shipping rate. We will ship within two days once the payment is received.

Import Duties
Import duties and taxes vary country by country and are buyers' responsibility. We don't mark the item as a "gift." If you are not willing to pay the duties, please don't purchase. Thank you for your understanding :-)

Returns and Exchanges
Simple Sample will gladly accept any returns or exchanges if you are not happy with our products. However, returns/exchanges are only accepted within 30 days since the sale date. Returned/exchanged item(s) must be in new/unused condition with all tags attached. Please contact us in advance to make sure the availability if you are making an exchange. Customers are responsible for the return shipping.


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